We implement and tailor Salesforce workforce solutions to fit how your business actually works — the configuration specific to your organisation, rates management, award-rule interpretation, integration and clean data that a standard install can't cover. We're building AI into how we deliver, so it's faster and leaner. And as agentic ways of working arrive, we'll be the partner who guides you there. Autonomy where it's safe, humans where it matters.
Most workforce businesses we meet are running a capable platform and still doing far too much by hand. Not because the software is poor, but because the tailoring, the rules and the data were never finished properly.
Spreadsheets, manual adjustments, and one person who remembers how the award actually works. Every cycle takes longer than it should, and a mistake means someone is paid incorrectly.
Award and enterprise agreement logic buried in configuration that was never documented. Too risky to change, and hard to evidence when someone asks you to prove it.
Timesheets in one place, rates in another, finance re-keyed by hand. No single view of margin, and data that isn't clean enough to rely on.
The board wants a position on AI. Nobody can say which processes are safe to automate, what it would be worth, or what has to be true first.
Installing these solutions was once fully manual. Today, our software partners automate the base install — and our work is the tailoring that makes it fit and operational for your organisation. Tomorrow, those same solutions will support agentic agents that run your processes, and we'll guide you there as it matures.
2cloudnine install and config was fully manual and took months. Pay and invoice runs done by hand. Most implementations still sit here.
2cloudnine's "Basecamp" automates the base installation — but we still tailor the solution and support the transition: testing, integration, migration, enhancements and training.
AI agents run relevant business processes on a schedule, escalating exceptions — with people approving what matters. Even IR and rate setup is AI-assisted, reading award rules from Fair Work.
We're not just drivers of AI. Our experience, our deep knowledge of recruitment, workforce operations, payroll, award interpretation, rates management, finance, and genuine partnership with our clients are what turn automation into outcomes you can trust — and what keep us alongside you as your business, software and AI keep evolving.
A standard install gives you a generic base. The value is in the tailoring — the configuration specific to your organisation, rates management, award and IR interpretation, clean data and integration that make it fit how you actually operate. That's our core work today, and it's what makes agentic possible tomorrow.
Configuration, build, testing, enhancements, training and business process re-engineering — picking up after the Basecamp install and taking it through to go-live.
The part most integrators avoid. We configure enterprise agreements, pay rules and award interpretation so timesheets convert to correct pay and invoices, at scale.
Connecting Salesforce to finance, rostering and third-party systems, and migrating legacy data cleanly.
Candidate and client onboarding, self-service portals and eSignature workflows, plus rostering and shift scheduling for shift-based workforces.
Advising on business process and best practice, and mapping the road from where you are today toward automated and agentic ways of working.
Ongoing support after go-live — release management, enhancements and health checks.
We are partners across the platforms that matter to staffing and healthcare, and we make them work together — recruitment through to pay and invoice.
Salesforce-native workforce management — timesheeting, rates, payroll and invoicing for staffing and labour hire.
Recruitment CRM and ATS built natively on Salesforce.
Onboarding and workforce management tailored for staffing on Salesforce.
The foundation — the world's leading CRM, and Agentforce, the platform our agents run on.
Applicant tracking and CRM for recruitment and staffing firms — we work with Bullhorn customers moving toward an integrated workforce system.
Real delivery for real workforce businesses. Here's a recent one.
Early childhood staffing · Adelaide & QueenslandWhether you're selecting a platform or fixing one that isn't working, start with a call. We'll tell you honestly whether we're the right fit.